- Contributing to Mako’s great company culture and organizing team bonding activities
- Maintaining and applying already defined HR practices and processes for the entire company; ensuring that everyone is on board with them and abiding by them
- Partnering with managers on employee relations, performance management, coaching, and policy interpretation
- Manage the full-cycle recruitment process, working closely with a recruiter and hiring managers
- Advising on strategic decisions that impact Mako and employees
- Supporting HR administration, including payroll coordination, promotions, benefits, onboarding, and offboarding
- Maintaining employee records, HR systems, and reporting to ensure accurate data and support decision-making
- Coordinating with external HR vendors and supporting compliance with applicable employment legislation
- Providing evidence related to human resource activities for internal and external SOC2 audits
- Collaborate with managers to develop reports and ensure compliance related to: department forecasting and resource planning to accurately plan hiring needs, ongoing project reporting, employee time tracking, key data integrity reports to ensure reporting is accurate and complete
- Book approved corporate travel




- Other responsibilities as needed from time to time Requirements - Relevant undergraduate or professional education, with at least 2-5 years of relevant work experience
- Understanding of HR best practices
- Solid written and spoken English and French language skills
- Strong analytical skills, in particular advanced Excel
- Experience with HRIS or CRM systems
- Previous experience starting or working at a startup or small business would be awesome Core Competencies Demonstrates expertise in HR best practices, full-cycle recruitment, and employee relations while ensuring compliance with employment legislation. Proficient in HRIS systems and advanced Excel for data management and reporting. Highest-signal resume keywords - Full-Cycle Recruitment
- HR Best Practices
- Advanced Excel
- HRIS Experience
- Bilingual English And French ATS Optimization Keywords Hard Skills - Employee Relations
- Performance Management
- Policy Interpretation
- Payroll Coordination
- Onboarding
- Offboarding
- Data Reporting
- Compliance Management
- Analytical Skills
- HR Administration Soft Skills - Team Collaboration
- Coaching
- Communication Industry Keywords - Startup Experience
- SOC2 Audits
- Employee Records Management
- Resource Planning
- Department Forecasting Tools & Technologies - HRIS
- CRM Systems

📌 People and Operations Manager – Maternity Leave Replacement (Montreal)
🏢 Jobtailor
📍 Montreal