At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore current markets, reduce risks, all towards the goal of making Canada and the world better through trade.

Platform Automation

Developer, UiPath, Automation Platforms & ServiceNow CSM Employment Type: Permanent Software Engineer 17: Salaries typically range from $84,698 to $112,931 annually, based on qualifications and experiences, plus a performance-based incentive. in-office days per week, increasing to three days per week in September 2026 (This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto, Montreal, or Vancouver .

Relocation assistance is available for candidates who meet the eligibility criteria.

Internal

Employees, please consult the ServiceNow article entitled Internal movements – what you need to know. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth. EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade.

We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday’s & no meeting Fridays.

Take advantage of our continuous learning opportunities, including training programs, workshops and language training.

Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed.

Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy.

Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs. The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC: Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation.

Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.

Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.





Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences. Within DTS, the Digital Platform Delivery &

• Architecture (DPDA) group plays a critical role by enabling the business through secure, scalable, and fit for purpose digital platforms. To support EDC’s growing automation and workflow modernization agenda, the Digital Business Platforms group is seeking a skilled Platform Automation Developer with strong experience across automation platforms, UiPath, ServiceNow CSM, workflow orchestration, and Azure based integrations. This is a hands‑on technical delivery role focused on designing, building, testing, and supporting automation and workflow solutions that operate across enterprise platforms such as UiPath, ServiceNow CSM &

• Automation Centre, Power Platform, and Azure. You will work closely with Automation Technical Leads and Architects

• Automation COE, Principals, and Citizen Developers

• This role is ideal for someone who enjoys building high‑quality automation solutions end‑to‑end and wants exposure to enterprise scale platforms, governance, and financial services workflows. As a Platform Automation Developer (Level 17), the role requires a strong hands‑on developer who delivers scoped work independently, contributes to design, and supports production operations with guidance.

Automation & Workflow Development: Design, build, test, and maintain automation solutions using UiPath and ServiceNow CSM / Workflow Data Fabric.

Develop workflows and integrations leveraging ServiceNow Flow Designer, Integration Hub, and Workflow Data Fabric.

Build automations that span multiple systems while adhering to enterprise architecture and security standards.

Integrate AI into digital platforms.

Delivers user stories and tasks end‑to‑end with solid engineering practices and peer review.

Delivery & Quality: Participate in solution design reviews and implement technical designs approved by the Tech Lead or Architect.

Follow coding, documentation, and testing standards to ensure production ready solutions.

Contribute to automated testing, regression testing, and defect resolution.

Support deployments through CI/CD pipelines using Azure DevOps and Git based version control.

Platform Operations & Support: Monitor automation execution, logs,



and performance metrics.

Investigate incidents, perform root cause analysis, and implement fixes.

Support upgrades, patches, and platform changes with minimal business disruption.

Maintain technical documentation and production support artifacts.

Resolves standard incidents/defects using established patterns and escalation support. Work closely with business and technical stakeholders to translate requirements into working solutions.

Support and guide Citizen Developers, helping them follow platform standards and best practices in partnership with the business arm.

Contribute to Communities of Practice and knowledge sharing sessions.

Supports citizen developers and contributes to documentation and enablement artifacts. Post secondary degree in Computer Science, Engineering, or a related technical field.

Minimum 5 years' experience in a technical delivery role focused on designing, building, testing, and supporting automation and workflow solutions across enterprise platforms.

Strong hands on experience with UiPath and ServiceNow CSM.

Experience designing workflows using Flow Designer, Integration Hub, or similar orchestration tools.

Working knowledge of Azure services used for integration and automation.

Experience with Azure DevOps, CI/CD pipelines, and Git based source control.

Experience with ServiceNow Automation Centre and Workflow Data Fabric.

Experience supporting or mentoring Citizen Developers.

Understanding of automation architecture, platform governance, and release management.

Exposure to AI enabled automation or Agentic AI concepts.

Bilingual in both official languages (English and French).

Canadian

Citizens or Permanent Residents). Check our website at EDC's Commitment to Employment Equity

Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves. We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.

EDC recognizes that disclosing the need for accommodations can be a personal matter. Please know that as an organization, we are committed to maintaining confidentiality and ensuring that any accommodations provided are tailored to support your needs. We are here to support you every step of the way.

By applying for this job you acknowledge that you have read and understood EDC’s Privacy Notice for Job Applicants, which outlines how we collect, use, retain, and safeguard personal information during the recruitment process, as well as your rights of access and correction #

📌 Platform Automation Developer, UiPath, Automation Plt. & ServiceNow CSM - 848 EN (Canada)
🏢 Export Development Canada | Exportation et développement Canada
📍 Canada