Home Careers Program Manager (Gender-Based Violence, Family and Community)

Responsibilities

Strategic Planning and Management

- Provide strategic direction and overall management of all programs within their department, making high-level decisions related to staffing, budgeting, program development, and policy implementation.

- Set goals, develop strategies, and allocate resources to achieve organizational objectives.

- Establish and maintain partnerships with community organizations, government agencies, and funders in consultation with the Executive Director to enhance program sustainability and expansion.

- Lead program development efforts, identifying, with the support of their coordinators, emerging needs, gaps in services, and opportunities for innovation and growth.

Operational Oversight

- Lead, oversee and collaborate with Program Coordinators to develop and implement a framework of measures for quality assurance in all aspects of the programs.

- Monitor program objectives, progress, and contributions to community education and awareness activities.

- Coordinate services with partners and other service providers to ensure effective collaboration and service delivery.

- Liaise with funders, prepare funding applications, and ensure that program targets are clearly defined, communicated to teams, and achieved.

- Ensure policy and procedures are developed and implemented in programs and participate in their ongoing review.

Leadership and Team Management

- Provide leadership and direction to Program Coordinators and staff, setting clear expectations and fostering a culture of teamwork, innovation, and accountability.

- Participate in the recruitment, hiring and onboarding of program staff, students, and volunteers.

- Support Program Coordinators through training, coaching, and professional development opportunities.

- Evaluate the performance of Program Coordinators, providing feedback, conducting performance reviews,



and addressing any performance issues or concerns.

Monitoring and Evaluation

- Monitor program performance, outcomes, and impact through regular evaluations and data-driven decision-making.

- Ensure compliance with all relevant laws, regulations, and ethical standards.

- Contribute written material for monthly and annual reports to the board and program funders.

Financial Management and Reporting

- Prepare annual program budgets in consultation with the Finance Manager and Executive Director, approve and monitor expenditures, and identify areas for budget adjustments.

- Ensure proper documentation of expenditures.

- Prepare reports for the Ministry and/or other funders.

Communication and Representation

- Develop and implement communication strategies to promote the programs and increase community awareness and education on client-related issues.

- Represent the program and Centre on various committees, coalitions, and community groups.

- Actively participate in center-wide activities and committees to promote and sustain the successful operations of the center.

- Perform other duties as assigned by the Executive Director.

What we would like to find in you

- University degree in social work or related field or equivalent experience.

- Minimum of five years’ experience in a community-based social service organization.

- Minimum of two years managerial experience directing the work of front-line professionals.

- Demonstrated ability to develop, implement and evaluate programs, budgets, and manage human resources.

- Demonstrated understanding of key issues impacting the client groups within portfolio programs.

- Fluency in oral and written communication skills in English and French. French language skill is mandatory.

- Highly adaptable: ability to multi-task and work collaboratively in a matrix setting.

- Must submit and maintain a favourable criminal reference check.

- Vehicle required and a valid driver’s license.

📌 Program Manager (Gender-Based Violence, Family and Community) (Canada)
🏢 www.eorc creo.ca
📍 Canada