Job Overview

We are seeking a proactive and detail-oriented Property Quality Coordinator to oversee the quality assurance processes across our property portfolio. In this role, you will be instrumental in ensuring that all properties meet established standards through thorough inspections, tracking property inventory, condition and property revamps. Your detailed approach will drive continuous improvement, guest satisfaction and quality protocols, and support the overall integrity of our properties.

This position offers an exciting opportunity to contribute to maintaining high standards in property management while collaborating with diverse teams to deliver exceptional results.

Responsibilities

- Conduct routine quality inspections of short-term rental properties to ensure they meet KYAN's cleanliness, presentation, and operational standards before and after guest stays.
- Identify, document, and report maintenance concerns, damaged items, missing inventory, or cleanliness issues, ensuring they are resolved promptly.
- Complete detailed inspection reports with photos and notes to maintain accurate records of each property's condition.
- Coordinate with cleaners, maintenance technicians, and vendors to ensure deficiencies are corrected efficiently and to company standards.
- Restock guest amenities, household essentials, and property supplies to ensure every home is fully guest-ready.
- Verify that all appliances, smart home devices, locks, Wi-Fi, and property features are functioning properly before guest arrivals.
- Assist with setting up recent properties and maintaining organization of company inventory and storage areas.




- Continuously monitor property standards and recommend improvements to enhance the guest experience and protect homeowners' investments.

Requirements

- Strong attention to detail with the ability to identify cleanliness, maintenance, and presentation issues quickly and accurately.
- Previous experience in hospitality, property management, housekeeping, maintenance, or a related field is considered an asset.
- Excellent organizational skills with the ability to manage multiple properties and prioritize tasks throughout the day.
- Comfortable using smartphones and apps to complete inspections, document findings, and communicate with the operations team.
- Ability to work independently while maintaining a high level of accountability and professionalism.
- Strong communication skills with the ability to collaborate effectively with cleaners, maintenance vendors, and internal team members.
- Basic handyman skills and the ability to perform minor repairs (such as changing light bulbs, replacing batteries, tightening hardware, or assembling small items) are an asset.
- A proactive mindset with a commitment to maintaining high property standards and delivering exceptional guest experiences.
- Valid Class 5 driver's licence and a reliable vehicle for travel between properties throughout Calgary.

Join Calgary's largest furnished rental management company and become part of a fast-growing team that's raising the standard for short-term rentals. As a Property Quality Coordinator, you'll play a key role in maintaining our portfolio of premium properties while enjoying opportunities for career growth and advancement as KYAN Properties continues to expand. Pay: $18.00-$20.00 per hour

Language

- English (preferred)

Licence/Certification:
- Driving Licence (preferred)

Work Location: In person

📌 Property Quality Coordinator (Calgary)
🏢 Kyan Properties
📍 Calgary