Job Summary

Bluevale Capital is seeking a Residential Property and Office Administrator to run the day-to-day administration of our Ontario residential portfolio while serving as the operational anchor for our office. This is a hybrid role combining tenant lifecycle administration, Landlord and Tenant Board (LTB) compliance, accounts payable, and general office management. The successful candidate is highly organized, comfortable operating in Yardi, fluent in Ontario residential tenancy processes, and able to move between tenant-facing work, back-office finance support, and office operations without dropping detail.

Key Responsibilities

Tenant Administration and LTB Compliance

Serve as first point of contact for tenant communications, inquiries, and service requests; resolve or route promptly and professionally

Administer the full lease lifecycle: new leases, renewals, rent increases (AGI and guideline), notices, and move-in / move-out documentation in compliance with Ontario's Residential Tenancies Act

Prepare, serve, and track LTB notices and forms (e.g., N4, N5, N9, N11, N12) and file applications (L1, L2) with accurate supporting documentation

Coordinate LTB hearing logistics, assemble evidence packages, and liaise with legal counsel or paralegals as required

Maintain arrears tracking and lead first-line rent collection follow-up prior to escalation

Property Data and Systems (Yardi)

Maintain accurate property, unit, lease, and tenant records in Yardi as the system of record

Process rent charges, receipts, adjustments, and reconciliations within Yardi

Coordinate maintenance schedules and work orders through Yardi Maintenance or CMMS; track completion and vendor performance

Ensure data integrity across rent roll, occupancy, and lease expiry reporting

Accounts Payable

Process vendor invoices end-to-end: verify, code to the correct GL account and property, obtain approvals, and enter into Yardi





Perform PO / invoice / work-order matching and flag discrepancies for resolution

Manage payment runs (cheque, EFT, pre-authorized) and maintain payment schedules to preserve vendor relationships and avoid late fees

Reconcile vendor statements, maintain the vendor master file, and support month-end AP close and accruals

Track recurring property expenses (utilities, property tax, insurance, service contracts) and escalate variances

Office Management and Administration

Own day-to-day office operations: supplies, correspondence, mail, filing, and vendor / facilities coordination

Maintain organized physical and digital document management for leases, maintenance logs, compliance records, and financial files

Provide administrative support to management, including scheduling, meeting coordination, and ad hoc project support

Reporting

Prepare recurring reports on occupancy, vacancy, arrears, maintenance status, LTB matters, and AP aging for management review

Support month-end and periodic reporting cycles with accurate, timely data

Required Qualifications (Must-Have)

Yardi experience (Voyager or comparable Yardi module) as a hands-on daily user

Ontario residential property management experience, with working knowledge of the Residential Tenancies Act

LTB experience, including preparing / serving notices, filing applications, and supporting hearings

Office management / administrative experience in a skilled environment

Accounts payable experience: invoice processing, GL coding, and payment runs

Strong organizational skills and attention to detail across concurrent workstreams

Excellent written and verbal communication and professional phone etiquette

Preferred / Assets

Property management, real estate, or paralegal background

Familiarity with CMMS platforms for maintenance tracking

Experience with CRM tools for tenant / prospect management

Vendor contract and lease negotiation exposure

Comfort supporting light leasing / sales activity (prospect inquiries, property information)

📌 Property & Office Administrator (Toronto)
🏢 Bluevale Capital Group
📍 Toronto