Drive quality excellence at Canada Life as an Associate Manager in Quality Assurance & Insights. Lead a high-performing team to enhance operational efficiency and implement transformation initiatives across the Quality function. In this full-time, temporary position, you will manage Senior Business Operations Specialists and Lead Quality Analysts.

Your leadership will focus on process optimization, low-code automation, and leveraging AI-enabled solutions. The role requires a blend of people leadership, business acumen, and technical skills to modernize the Quality function using advanced tools like Copilot and Power Platform. Key Responsibilities:

- Lead transformation initiatives across the Quality function
- Manage a pipeline of continuous improvement and automation initiatives




- Implement low-code solutions to enhance operational efficiency
- Partner with stakeholders to define and implement sustainable solutions
- Champion technology adoption to improve quality capabilities Requirements:
- Experience in leading technology-driven transformations
- Proven leadership in process improvement and analytics
- Educational background in Business or related field
- Solid knowledge of operational processes in financial services
- Demonstrated stakeholder management and influencing skills Utilize your expertise in process optimization and technology to make a significant impact at Canada Life.

📌 Quality Assurance Associate Manager Role (Toronto)
🏢 Canada Life
📍 Toronto