Business Unit: Administration

Location: Lax Kw’alaams, British Columbia

Reporting to: Chief Administrative Officer or Designate The Lax Kw’alaams Administration Department has an exciting and immediate opportunity for a Term Full-Time Receptionist position at the Band Office. As a key member of the team, this role is responsible for providing a friendly, welcoming, and professional experience when interacting with the public, community members, and staff. This position also provides administrative and accounting support to ensure the efficient operation of the office.

Responsibilities:

General

- Welcome and assist members of the public in a friendly, respectful, and professional manner at the reception area
- Monitor visitor access and maintain awareness of office security procedures
- Respond to inquiries and requests from community members, and the public in a timely and professional manner
- Respond to email inquiries and prepare correspondence, including memos, as required
- Answer, screen, and direct telephone calls; accurately take and relay messages
- Receive, sort, and distribute incoming mail
- Assist with data entry, filing, and basic document management
- Sell Band goods and services, including gasoline, cigarettes, ferry tickets, and other items as required
- Process cheque cashing requests and handle other cash transactions accurately
- Operate office equipment, including calculators, photocopiers, fax machines, and computers
- Maintain a clean, organized, and welcoming reception and work area
- Note: Perform all other duties within the scope of the position and as requested by the Chief Administrative Officer or Designate

QUALIFICATIONS: Education

- High School Diploma
- Post-Secondary Education in related field (Asset)

Experience





- Previous experience in a receptionist, administrative assistant, or customer service role (Asset)
- Two years of experience in a similar role (Asset)

Competency

- Ability to manage priorities
- Ability to meet deadlines
- Able to deal effectively with the public
- Clear and skilled verbal and written communication
- Excellent time management and multitasking abilities
- Experience with office procedures and a computerized workplace
- Friendly, approachable, and helpful attitude
- Maintain strict confidentiality
- Patient and calm
- Skilled in Microsoft Office

Physical Demands and Working Environment:

Physical Demand

- Must be able to remain seated at a desk or reception area for extended periods while using a computer or phone
- Occasionally lift and carry office supplies

Mental Demands

- Maintain patience and composure during stressful or emotionally charged situations
- Manage multiple phone lines, emails, walk-ins, and administrative tasks simultaneously

Condition of Employment

- You will adhere to the Lax Kw’alaams Band Code of Conduct, Code of Confidentiality, Social Media Policy and any other Policies in the Human Resource Manual
- Follow all guidelines harmoniously and cooperatively, creating a team approach in their duties for the Band’s future success
- Acceptable Criminal Record Check with Vulnerable Sector Search
- Valid Driver’s License (Class 5) (Asset)

Classification/Pay Scale

- $27.51
- As per the Canadian Union of Public Employees’ Local 2365 Collective Agreement
- You can expect a supportive work environment, a total compensation package which includes a competitive wage, extended health and dental benefits and a pension plan

Submission Deadline

Preference will be given to Lax Kw’alaams Band Members or qualified applicants of Indigenous ancestry.

📌 RECEPTIONIST (TERM FULL-TIME) | Lax Kw'alaams Band
🏢 Lax Kw'alaams
📍 Lax Kw'alaams