Become a vital part of guest experiences as a Reservations Supervisor at Sun Peaks. Ensure meticulous reservations and exemplary service standards, all while enjoying outdoor activities and a vibrant workplace. This position requires at least two years of experience in Reservations or Front Office roles, where you will oversee daily operations and maintain high service quality.

Engage with guests directly, contributing to their overall satisfaction while collaborating within a committed team. Your professional demeanor and communication skills will enhance the guest experience significantly. Key Responsibilities:

- Manage daily reservations department operations proactively
- Uphold Standard Operating Guidelines for call etiquette




- Train and monitor all reservations activities for quality
- Implement current SOGs with team members effectively
- Champion the Reservations Group and Tour functions Requirements:
- Post-secondary education in hospitality or related field
- Minimum of two years in Reservations or Front Office
- Strong focus on team collaboration to elevate guest services
- Proficient with Microsoft Office and Opera systems
- Exceptional problem-solving abilities and communication skills Lead the way in guest service excellence and operational integrity as Reservations Supervisor with Sun Peaks.

📌 Reservations Supervisor at Sun Peaks
🏢 Sun Peaks Resort
📍 Sun Peaks