Elevate customer experiences as a Residential Claims Advisor with TD Insurance. This role centers on guiding clients through virtual property claims while applying strong estimating knowledge and customer service skills. As a Residential Virtual Appraisal Advisor, you will play a crucial role assisting customers post-loss. Utilizing creative virtual technology, you’ll conduct property inspections, assess damages, and prepare accurate estimates.

Your responsibilities will require analytical thinking and a commitment to delivering legendary service through effective communication and support throughout the claims process. Key Responsibilities:

- Deliver empathetic customer service during claims
- Conduct virtual inspections to evaluate damage




- Prepare detailed repair scopes and estimates
- Maintain comprehensive documentation for claims
- Collaborate with contractors and internal teams Requirements:
- 2+ years of residential claims adjusting experience
- Proficient with Xactimate estimating platform
- Strong communication and negotiation skills
- Organizational skills to manage multiple cases
- Progress towards a CIP designation preferred Utilize your expertise in estimates and customer relations to support TD Insurance clients in their recovery journeys.

📌 Residential Claims Advisor at TD Insurance (Markham)
🏢 TD Bank Group
📍 Markham