Join TD Insurance as a Residential Virtual Appraisal Advisor in Markham, Ontario. Leverage your customer service and estimating expertise to manage residential claims seamlessly. As a vital part of TD's National Catastrophe Claims team, you'll assist customers through their residential property claims journey.
This role requires a blend of strong analytical skills, customer-first service, and sound knowledge of estimating practices. You'll utilize virtual technology to inspect damages and prepare accurate repair estimates while ensuring a top-notch customer experience. Key Responsibilities:
- Deliver empathetic customer-first service during claims
- Conduct virtual property inspections to assess damages
- Prepare detailed repair scopes and estimates
- Maintain organized claim documentation for timely resolutions
- Collaborate with stakeholders to support claims processing Requirements:
- 2+ years of residential property claims experience
- Proficiency in Xactimate and estimating platforms
- Solid negotiation and analytical skills
- Excellent communication and customer service abilities
- Bilingual (English/French) communication may be required Elevate your career in claims adjusting and enhance customer experiences with TD Insurance.