Welcome to Foss Group of Companies — WhereValues Drive Everything We Do For over 60 years, the Foss Group ofCompanies has been a leader in the automotive industry, home to two trustedbrands: Roy Foss and Foss National Leasing. Our success is driven byour incredible team. These are dedicated and passionate individuals who embodyour core values daily, building a reputation for excellence in retail, fleet,service, and innovation.

At Foss Group of Companies, we are guided by five principles:

- Glad to be here – We show up with positivity andpride.
- Sweat the small stuff – Details matter, and we getthem right.
- Show up for each other – We succeed as a team.
- Walk the talk – We lead by example.
- Set the standard – We raise the bar.

We are proud of the long-standingrelationships we've built with our clients, customers, and our team members.When you join Foss Group of Companies, you're joining a company that leads withheart, acts with integrity, and invests in your growth. If you want a workplacewhere your impact is celebrated, you've found your next move.

Salary Range: Base + Commission - OTE $45,000- 50,000/yearly

About The Current Open Role The Business Development Centre Sales Representativewill be based at our Woodbridge or Thornhill location.The right fit will be an effectivecommunicator and has the ability to build strong relationships with both theSales team and the customers. The BDC is highly focused on Customer Retention.As a team player, the BDC strives to develop cooperative relationshipsthroughout the dealership and we are looking for mature, customer firstoriented and enthusiastic candidates to help develop and grow our business.

What We're Looking For





- Provide excellent service for all inquiries via phoneand internet by answering questions and booking test drives andappointments for customers to review their vehicle options.
- Perform Outbound calls for campaigns based on equityposition and follow up on other marketing efforts including private salesand portfolio calls.
- Track all customer interactions, leads, andappointments in the CRM; reschedule missed appointments and follow up onoutcomes.
- Maintain accurate customer records by purifying data,and scheduling future contact as needed.
- Notify relevant departments of appointments, assistwith other duties, and strive to meet or exceed monthly targets.
- Maintain thorough knowledge of vehicle features,including of competitor brands.

What You'll Bring

- Education & Experience: Minimum College Diploma orequivalent; 1–3 years in customer service, call centre experience is anasset, or experience performing inbound/outbound sales calls.
- Customer Service Excellence: Strong desire to deliverexceptional service with a proven track record or clear customer-firstmindset.
- Communication Skills: Excellent written Englishrequired, with the ability to handle challenging situationsprofessionally.
- Tech Savvy: Internet savvy with strong computerskills, able to learn new software, and manage sales leads efficiently.
- Agility & Problem Solving: Quick thinker withstrong time management, adaptability, and comfort in fast-pacedenvironments.
- Team-Oriented Flexibility: Willing to collaborate,pitch in where needed, and work evenings and Saturdays as scheduled.




- Must have a valid driver's license.
- OMVIC preferred or willing to obtain.
- Ability to learn technology and software solutions.
- Experience with Reynolds & Reynolds (Ignite) andDealermine is an asset.
- Experience in automotive is an asset.

What We Offer:

- Competitive compensation and benefitspackage.
- Employee team building and socialevents.
- Learning and development programs for allteam members.
- Growth potential within ourorganization.
- Employee discount programs.
- Foss purchase and service program.
- Employee referral and recognitionprograms.

Our Commitment to Equal Opportunity

At Foss Group of Companies, we arededicated to creating a workplace where everyone feels welcome and has theopportunity to thrive. We believe that a diverse and inclusive team is not onlyour strength, but it also drives innovation and helps us better serve ourcustomers and community.

We are proud to be an equal opportunityemployer. We consider all qualified applicants without regard to race, color,religion, gender, gender identity or expression, sexual orientation, nationalorigin, age, or disability. Our commitment to equal opportunity extends to allaspects of employment, including hiring, training, promotion, compensation, andbenefits.

Foss Group of Companies is committed toproviding an inclusive, accessible work environment. In accordance with theAccessibility for Ontarians with Disabilities Act (AODA), accommodations areavailable upon request for candidates taking part in all aspects of therecruitment and selection process.

We are committed to fostering a culture offairness, equity, and respect for every employee and applicant.

Should you have any questions or concerns,you can reach out to [email protected].

📌 Sales BDC Representative Roy Foss Motors - Thornhill Thornhill, ON (Vaughan)
🏢 Royfossthornhill
📍 Vaughan