We are looking for an experienced SAP CX Solution Architect to lead enterprise-scale SAP Customer Experience transformation initiatives. The ideal candidate will have robust SAP CX architecture expertise and experience delivering CRM transformation programs across complex enterprise environments.

What you'll do

- Lead SAP CX strategy, architecture, and implementation engagements

- Define CRM transformation roadmaps and customer engagement strategies

- Design enterprise-scale SAP CX solutions aligned with business goals

- Facilitate workshops with business and technology stakeholders

- Lead platform assessments, solution design, and implementation delivery

- Support pre-sales activities and enterprise transformation initiatives

What you bring and Must have skills

- Extensive experience as an SAP CX Solution Architect

- Strong expertise in SAP Sales Cloud Version 2 and SAP Service Cloud Version 2





- Hands-on experience with SAP Business Technology Platform (BTP) and SAP Integration Suite

- Experience with SAP Customer Data solutions

- Knowledge of AI-enabled customer engagement capabilities

- Strong background in CRM transformation, enterprise architecture, and solution delivery

- Experience leading customer engagement strategy and CRM platform assessments

Nice to have

- Experience in utility, energy, public sector, or commercial industries

- Experience leading executive workshops and governance initiatives

- Pre-sales and business case development experience

Work setup

- Location: Vancouver, BC

- Work type: Hybrid (Local candidates preferred)

- Duration: 6+ months

📌 SAP CX Solution Architect (Vancouver)
🏢 Ju0026M Group
📍 Vancouver