HCL Technologies Limited in Mississauga is seeking a primary customer contact for detailed technical questions and to translate customer requirements into working setting solutions, collaborating with multiple disciplines as needed.
This role emphasizes remote infra troubleshooting, design, and solution work, with hands-on Cisco experience, familiarity with NMS tools such as SolarWinds, and proficiency in Remedy or ServiceNow for incident tracking. Rotational shifts may apply.