Lead the digital and product strategy for customer segments with BMO Financial Group. Drive customer engagement and retention through cutting-edge approaches and cross-functional collaboration.

The Senior

Manager, Customer Segments and Growth will enhance BMO's digital strategy while spearheading product innovation. This role demands a strategic leader with experience in banking, product management, and a track record of delivering customer-centric improvements. You will work closely with teams across Digital, Marketing, Analytics, and Technology to develop and execute strategies that drive growth in priority segments. Key Responsibilities:

- Develop comprehensive strategies for segment acquisition
- Enhance banking products and customer value propositions




- Collaborate with Product and Digital teams on roadmaps
- Lead initiatives for improved onboarding and digital journeys
- Establish performance measures to monitor business impact Requirements:
- 7-10 years in financial services or digital strategy
- Strong background in retail banking products
- Proven ability to lead cross-functional teams
- Experience developing business cases and presentations
- Previous leadership experience is an asset Elevate BMO's customer experience by driving engagement and innovation in this leadership role.

📌 Senior Manager Digital Strategy at BMO (Toronto)
🏢 Bank of Montreal
📍 Toronto