Lead the future of customer identity at Manulife as a Senior Technical Product Owner. You'll manage the CIAM ecosystem, aligning business priorities with technical execution in a hybrid work environment. This pivotal role requires overseeing the product backlog and driving customer identity capabilities.

You'll collaborate closely with engineering, architecture, and design teams throughout the product lifecycle. Your deep technical expertise will ensure the delivery of secure and scalable identity solutions. Key Responsibilities:

- Own and manage the CIAM product roadmap and backlog
- Lead agile teams for customer identity features and authentication
- Define strategies aligning security with customer experience
- Monitor CIAM performance including authentication rates
- Collaborate on solutions using up-to-date identity standards Requirements:
- 7+ years in product ownership or management
- 3+ years with CIAM or IAM platforms like Okta
- Expertise in authentication protocols like OAuth 2.0 and SAML
- Experience in highly regulated environments
- Strong technical acumen in architecture discussions Elevate your career by shaping secure customer identity experiences at Manulife.

📌 Senior Product Owner for CIAM (London)
🏢 Manulife Financial
📍 London