Senior Technician AV is a primary technical resource on site. Providing leadership and oversight of installation, service, troubleshooting, commissioning, programming, rack work, documentation, and field coordination activities. Senior Technicians are expected to support project managers, mentor technicians, communicate with stakeholders, and help keep projects organized and efficient.

Leadership becomes a formal part of the role. The Senior Technician is expected to lead through technical expertise, site organization, mentoring, customer communication, and ownership of field outcomes.

Responsibilities:

- Leads installation and servicing of cabling infrastructure, audiovisual systems, security systems, and related building technology devices
- Leads installation of audio and video conferencing equipment, distributed audio, digital signage, sound reinforcement, control systems, and presentation systems
- Performs advanced troubleshooting on system-level, device-level, programming, networking, AV, and CCTV issues
- Sets device IDs and IP addresses and maintains supporting spreadsheets or technical records for programmers and project teams
- Builds racks and applies proper cable management, dressing, termination, and labeling standards
- Reads and interprets system diagrams, construction drawings, BOMs, and project specifications
- Marks up drawings for as-builts and supports project closeout documentation
- Organizes daily site work, helps maintain efficiency, and keeps the project team focused on site goals
- Mentors, coaches, and trains Technicians I and II as part of normal field execution
- Communicates project updates, technical risks, and key decisions to project managers and leadership
- May function as the main point of contact with other trades, contractors, or customer representatives while on site
- Ensures safety and incident reporting procedures are followed by the team

Required Qualifications:

- Progressive experience installing and maintaining complex Audio-Visual systems in a commercial environment




- 5 or more years of experience in an AV technician role
- Primeview, CTS, CTS-I, Extron AV associate, Biamp Tesira Forte, Biamp AV Lab Crestron Professional Installation experience
- Flexibility to work in a variety of environments, from construction sites to finished corporate offices
- Valid Driver’s License and clean abstract

Professional Competencies:

- Ability to work in a high volume atmosphere
- Ability to solve practical problems and carry out responsibilities under minimal supervision
- Ability to organize workload for effective implementation, including the ability to multi-task while under deadlines or time constraints
- Excellent interpersonal skills including customer service skills
- Ability to write easy correspondence and present information in one-on-one and small group situations
- Ability to interact effectively at all levels and across diverse cultures

Preferred Qualifications:

- Experience working in the hospitality, healthcare, and/or post-secondary industries preferred
- Adaptability: Quickly adapt to deliver desired outcomes for our clients
- Accountability: Own your work from start to finish.
- Service Orientation: Strive to exceed customer expectations
- Innovation: Always look for new ways to add value
- Constantly build your skill set and demonstrate your abilities

Salary Range: $33.85 - $43.03 (DOE) Vacancy Status: This posting is for a current and existing vacancy

Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

- Must be able to effectively communicate, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers; manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment

Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

- The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate

📌 Senior Technician AV (Toronto)
🏢 Paladin Technologies
📍 Toronto