300 Ontario Street, St. Catharines, ON, L2R 5L7

$30.00 - $35.00 Hourly

We are seeking a dynamic and experienced Quick Lube Operations Manager to oversee daily operations at our automotive service center. The ideal candidate will possess strong leadership skills, extensive automotive knowledge, and a passion for delivering exceptional customer service.

This role involves managing staff, ensuring efficient workflow, maintaining high-quality service standards, and driving sales through ensuring franchise standards . The Quick Lube Operations Manager will play a key role in maintaining operational excellence and fostering a positive team environment.

Responsibilities

- Supervise daily shop operations, ensuring efficient and safe workflow

- Lead and motivate the team of technicians and service advisors to meet performance goals

- Oversee customer interactions, ensuring high levels of satisfaction and professionalism

- Manage delivery of additional services and products to maximize revenue opportunities

- Handle cash transactions accurately and maintain proper cash handling procedures

- Ensure compliance with safety protocols, vehicle standards, and company policies





- Monitor inventory levels and coordinate with suppliers for parts and supplies

- Conduct training sessions to improve technical skills and customer service quality

- Implement sales strategies to increase shop profitability and customer retention

Requirements

- Proven dealership experience or extensive mechanic background with automotive repair knowledge

- 3+ years of quick lube experience.

- Strong mechanical understanding of vehicle systems and maintenance procedures

- Demonstrated experience in customer service, sales, and upselling techniques

- Ability to lead, motivate, and manage a team effectively in a fast-paced environment

- Excellent communication skills with a focus on customer satisfaction

- Proficiency in cash handling and basic administrative tasks

- Experience managing automotive service operations is highly preferred

- Ability to work under pressure while maintaining attention to detail and safety standards

- Valid driver's license.

Benefits

- Company events

- Flexible schedule

- In office parking

- Paid time off

- Store discount

📌 Service Center Manager (St. Catharines)
🏢 Manufacturing Job Site
📍 St. Catharines