Become a crucial part of ASSA ABLOY as a Service Coordinator in Port Coquitlam, British Columbia. This role centers on customer support, technician scheduling, and optimizing service delivery. In this office-based position, the Service Coordinator will manage service operations and ensure a seamless customer experience.

Your responsibilities will include coordinating technician schedules, maintaining accurate service records, and proactively resolving service issues. You will also assist with invoicing and respond to customer inquiries about billing and service status. Key Responsibilities:

- Answer incoming customer calls and emails promptly
- Schedule and dispatch technicians based on priorities
- Maintain accurate records in Service Fusion
- Monitor and update technician workloads daily
- Coordinate procurement of materials and parts required Requirements:
- Experience in service coordination or customer service
- Strong organizational and problem-solving skills
- Excellent communication abilities
- Proficient in Microsoft Office applications
- Ability to adapt in a fast-paced workplace Utilize your customer service, scheduling, and problem-solving skills to enhance service efficiency at ASSA ABLOY.

📌 Service Coordinator at ASSA ABLOY (Port Coquitlam)
🏢 ASSA ABLOY Group
📍 Port Coquitlam