Support students from their first day on campus to their last - and beyond. You’ll be the central point of contact for student concerns, accommodations, scheduling, and anything else that helps them succeed and graduate.
What you’ll do
- Serve as the first point of contact for enrolled students with academic or administrative concerns
- Coordinate student accommodations, leave requests, and schedule changes in partnership with instructors
- Maintain accurate student records and ensure compliance with regulatory requirements
- Plan and execute student orientation, milestone events, and graduation ceremonies
- Monitor student attendance and proactively connect at-risk students to support resources
- Respond to urgent student concerns and escalates appropriately when needed
What you’ll bring
- Diploma or degree in a related field (education, social services, business administration, or similar)
- At least 1-2 years in a student services, coordination, or administrative support role
- Empathetic communicator who can hold firm boundaries with warmth and professionalism
- Proficiency in MS Office and database/SIS systems
- Eligible to work in Canada
Nice to have
- Experience in a post-secondary or private career college workplace
- Knowledge of Alberta's Private Vocational Training Act
- Crisis support or mental health first aid training
About the department
The Administration Department The Administration team keeps MCG running with precision and warmth. From the front desk to student services, this team is the connective tissue of every campus.
M A team committed to student success.
Benefits & perks
- Health & dental from day one
- Comprehensive coverage from day one - no waiting period.
- Meaningful student-facing work
- Dedicated funds to keep your credentials and skills current.
- PD budget
- Generous time off plus statutory holidays to rest and recharge.
- Strong team support structure
- Flexible scheduling options that respect your life outside work.
📌 Student Services Coordinator (Red Deer)
🏢 MCG Career College
📍 Red Deer
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