Dollarama is hiring a full-time, permanent Team Leader at their store in Hamilton, Ontario (L9C 5R8). This role starts at $18.60/hour and involves leading store associates, overseeing daily operations, and maintaining Dollarama's high standards for customer service and merchandising.

Responsibilities

- Leading and supervising store associates, providing guidance and support
- Responsible for store merchandising, shelf stocking and boxing and unboxing daily shipments
- Ensuring excellent customer service standards are met
- Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken
- Implementing and maintaining visual merchandising standards based on company strategy
- Addressing customer complaints and resolving issues promptly
- Ensuring store safety and cleanliness standards are met and contributing to their maintenance
- Performing cash management, store opening and closing duties as needed
- Participating in the inventory process




- Participating in the employee training process and performance evaluations

Requirements

- Minimum of one (1) year of experience in the retail industry
- Minimum of one (1) year of experience in team management
- Ambition to progress within the company
- Open availability required (day, evening, weekend shifts)
- Work schedule to be determined based on store operational needs
- Proven ability to efficiently organize time and manage priorities
- Demonstrate valuable leadership and communication skills
- Ability to work in a dynamic, fast-paced and high-volume environment

Benefits

- Weekly Pay
- Paid vacation and Birthday Leave
- Retirement Plan
- Opportunities for Growth opportunities

Minimum 1 year of retail industry experience; minimum 1 year of team management experience; open availability including days, evenings, and weekends; strong organizational, leadership, and communication skills

📌 Team Leader (Canada)
🏢 Dollarama
📍 Canada