Description Location: 600 De Maisonneuve Boulevard West, Montreal, QC H3A 3J2 Status: Permanent, Full-Time (37.5 hours/week) Schedule: Monday to Friday, Day Shift Join Our Team Lead and inspire a nursing team in an occupational health clinic to deliver high-quality clinical care and an exceptional patient experience. You will help strengthen a patient-centered approach and support the continuous improvement of practices, with the goal of reinforcing our position as a leader in healthcare and ensuring optimal operational performance. Why Join TELUS Health?

Employer-matched pension plan available from day one

Group insurance plan available from day one

3 weeks of vacation and 3 wellness days per year (paid time off)

TELUS share purchase plan

Wellness spending account of at least $500 (up to $700), which can be used for expenses such as gym memberships, sports apparel, spa days, and more

Up to $5,000 per year for mental health support

40% discount on TELUS and Koodo mobile plans

And much more Here's How You'll Make a Difference You will lead a team of nurses committed to delivering an outstanding patient experience while ensuring the quality, efficiency, and smooth operation of clinical services.

Your responsibilities will include: Clinical Team Management Directly supervise nurses and serve as the primary point of contact for physicians

Schedule staff, manage replacements, and ensure optimal clinical coverage

Participate in recruitment, onboarding, training, and performance evaluation processes

Act as a clinical resource, team support, and engagement leader Quality and Performance Ensure compliance with clinical standards and quality and performance objectives

Monitor key performance indicators (patient satisfaction, operational efficiency, wait times, etc.) and promote continuous improvement





Implement and support clinical and organizational best practices

Oversee the use of medical equipment and act as a super-user of the Electronic Medical Record (EMR) system Patient Experience And Operations Maintain a patient-centered approach and a high standard of service excellence

Manage sensitive situations and ensure effective issue resolution

Collaborate with internal teams to optimize the patient journey and daily operations Collaboration and Change Management Work with other clinics to standardize and harmonize practices

Participate in the implementation of recent processes, technologies, and services

Contribute to organizational growth and act as a catalyst for change Qualifications You Have: A college diploma (DEC) in Nursing and/or a Bachelor's Degree in Nursing Science

Active membership in good standing with the Ordre des infirmières et infirmiers du Québec (OIIQ)

3 to 5 years of experience in operations management and/or personnel management in a healthcare environment

Solid proficiency in both French and English, spoken and written (bilingualism is essential)

Excellent ability to work under pressure, demonstrating autonomy, resourcefulness, and efficiency

Robust sense of responsibility, along with excellent planning and organizational skills

Strong analytical skills and the ability to interpret organizational performance reports A solution-oriented mindset with a focus on continuous improvement A positive, motivating attitude and a passion for the healthcare field Advanced English proficiency is required, as this role involves regular interaction in English with external parties (e.g., clients, suppliers, or external partners), internal stakeholders (e.g., colleagues and team members), and the use of English-language computer systems and tools in a position with national scope.

📌 Team Manager - Clinic Operations (nursing) (Montreal)
🏢 Decisive Farming by TELUS Agriculture
📍 Montreal