Be a key player at the University of Toronto as a Technical Co-Pilot for Classroom Support. Provide exceptional technical assistance, focusing on audiovisual systems and cutting-edge classroom technologies. At Tech2U, you will be instrumental in supporting instructional technology, ensuring that faculty and staff receive reliable assistance for effective teaching and learning.

This full-time role requires expertise in troubleshooting audio-visual systems, along with a commitment to high-quality customer service. You will act as the primary contact for technology issues, managing classroom environments and ensuring all systems run smoothly. Key Responsibilities:

- Respond to service requests promptly and efficiently
- Install and troubleshoot audiovisual equipment




- Create incident tickets for technical issues
- Offer training on AV equipment usage
- Coordinate equipment delivery and inventory management Requirements:
- Diploma in a relevant field or equivalent experience
- Minimum three years in audio-visual system support
- Knowledge of macOS, Windows OS, and M365
- Proficiency with video conferencing tools like Zoom
- Solid customer service and communication skills Drive classroom technology excellence and enhance learning experiences at the University of Toronto.

📌 Technical Co-Pilot for Classroom Support (Toronto)
🏢 University of Toronto
📍 Toronto