Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is with one of our clients who is a global information technology company that provides high performance and industry focused solutions integrated with leading edge security to clients in government, financial services and commercial markets. Their offerings include security software and, services, digital transformation and workplace services, industry applications and services, and innovative software operating environments for high intensity enterprise computing.

Job Title: Technical Writer

Location: Ottawa, ON

Job Type: Temporary Assignment

Work Type: Onsite

Pay Rate: $80.00 - $100.00/Hr

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Responsibilities

- Develop, write, edit, and manage various documents, such as policies, Standard Operating Procedures (SOP), manuals, job aids and training, in English (French would be considered an important asset).
- Produce documentation utilizing provided editing tools such as Microsoft Office tools (Word, Excel, Visio, PowerPoint) and the web-based corporate wiki tool (e.g., SharePoint or Confluence).
- Review and suggest improvements for existing documentation formats/layouts, including introducing new formats or styles.
- Verify existing documentation for clarity, brevity and information relevance.
- Collaborate with subject matter experts to gather and verify documentation-related requirements.
- Gather and verify information through meetings with clients.
- Ensure document life cycle management, including appropriate version controls.

Required Skills – Senior

- University undergraduate degree or diploma or Ten (10)



years of progressive experience in IT.
- A minimum of ten years' experience understanding IT infrastructure terminology as it is used in documentation, specifically networking (LAN/WAN), servers and telephony systems.
- A minimum of ten years' experience and advanced skills in producing Word, Excel and Visio Pro documents (i.e., MS Office Suite, Adobe, SharePoint, etc.).
- A minimum of ten years' experience and capacity to produce and review technical documents.
- A minimum of ten years' experience creating online help files or systems, training packages, etc.
- A minimum of ten years' experience and knowledge and understanding of software development practices and lifecycle.
- A minimum of ten years' experience and knowledge with ITSG33 or equivalent documented standards.

Required Skills – Intermediate

- University undergraduate degree or diploma or five (5) years of progressive experience in IT.
- A minimum of five years' experience understanding IT infrastructure terminology as it is used in documentation, specifically networking (LAN/WAN), servers and telephony systems.
- A minimum of five years' experience and advanced skills in producing Word, Excel and Visio Pro documents (i.e., MS Office Suite, Adobe, SharePoint, etc.).
- A minimum of five years' experience and capacity to produce and review technical documents.
- A minimum of five years' experience creating online help files or systems, training packages, etc.
- A minimum of five years' experience and knowledge and understanding of software development practices and lifecycle.
- A minimum of five years' experience and knowledge with ITSG33 or equivalent documented standards.

TekWissen® Group is an equal chance employer supporting workforce diversity.

📌 Technical Writer (Ottawa)
🏢 TEKWISSEN ®
📍 Ottawa