Become a key player in Affinity's innovative technology ecosystem as a Technology Operations Analyst. Support smart building operations and incident management in a dynamic workplace. As a pivotal Technology Operations Analyst at Affinity, you will elevate the management of cutting-edge technological systems in one of Canada's mixed-use developments.
Your expertise will be crucial in ensuring seamless operations and enhancing user experience. You will tackle various responsibilities, from troubleshooting to coordinating with vendors, ensuring a stable and efficient technology infrastructure. Key Responsibilities:
- Provide frontline support for building technology environments
- Monitor and respond to system incidents and alarms
- Troubleshoot and analyze issues across networks and devices
- Collaborate with teams for timely issue resolution
- Document procedures to aid operational improvement Requirements:
- Diploma or degree in Computer Science or related field
- 3+ years in technology support roles
- Strong problem-solving and communication skills
- Familiarity with smart building systems and cybersecurity principles
- Ability to manage multiple priorities effectively Support Affinity's technology initiatives and ensure operational excellence as the Technology Operations Analyst.