Elevate patient care at Upper Ottawa Dental as a Patient Coordinator in Hamilton. Manage appointment schedules and engage with patients effectively in a supportive setting. In this pivotal role, you will create a warm atmosphere for patients while optimizing their visit schedules.
Your responsibilities will include effective communication with patients and accurate record-keeping to enhance their experience. You will handle billing and inquiries with professionalism and ensure patients feel valued. Key Responsibilities:
- Greet and assist patients upon arrival
- Optimize daily appointment schedules for maximum utilization
- Maintain accurate patient records and manage recall system
- Facilitate appointment calls and confirmations
- Complete billing and process insurance claims professionally Requirements:
- Minimum 1 year of experience in Dental Administration
- Experience with dental software is mandatory
- A clinical background is a plus
- Legally authorized to work in Canada
- Commitment to building an inclusive workforce Utilize your administrative skills to improve patient interactions at Upper Ottawa Dental.