Business Unit: Administration
Location: Lax Kw'alaams, British Columbia

Reporting to: Chief Administrative Officer or Designate

The Lax Kw'alaams Administration Department has an exciting and immediate opportunity for a Term Full time Receptionist position at the Band Office. As a key member of the team, this role is responsible for providing a friendly, welcoming, and professional experience when interacting with the public, community members, and staff.

This position also provides administrative and accounting support to ensure the efficient operation of the office.

Responsibilities: General

Welcome and assist members of the public in a friendly, respectful, and professional manner at the reception area

Monitor visitor access and maintain awareness of office security procedures

Respond to inquiries and requests from community members, and the public in a timely and professional manner

Respond to email inquiries and prepare correspondence, including memos, as required

Answer, screen, and direct telephone calls; accurately take and relay messages

Receive, sort, and distribute incoming mail

Assist with data entry, filing, and basic document management

Sell Band goods and services, including gasoline, cigarettes, ferry tickets, and other items as required

Process cheque cashing requests and handle other cash transactions accurately

Operate office equipment, including calculators, photocopiers, fax machines, and computers

Maintain a clean, organized, and welcoming reception and work area

Note: Perform all other duties within the scope of the position and as requested by the Chief Administrative Officer or Designate

QUALIFICATIONS: Education

High School Diploma

Post-Secondary Education in related field (Asset)

Experience





Previous experience in a receptionist, administrative assistant, or customer service role (Asset)

Two years of experience in a similar role (Asset)

Competency

Ability to manage priorities

Ability to meet deadlines

Able to deal effectively with the public

Clear and professional verbal and written communication

Excellent time management and multitasking abilities

Experience with office procedures and a computerized environment

Friendly, approachable, and helpful attitude

Maintain strict confidentiality

Patient and calm

Skilled in Microsoft Office

Physical Demands and Working Environment: Physical Demand

Must be able to remain seated at a desk or reception area for extended periods while using a computer or phone

Occasionally lift and carry office supplies

Mental Demands

Maintain patience and composure during stressful or emotionally charged situations

Manage multiple phone lines, emails, walk-ins, and administrative tasks simultaneously

Condition of Employment

You will adhere to the Lax Kw'alaams Band Code of Conduct, Code of Confidentiality, Social Media Policy and any other Policies in the Human Resource Manual

Follow all guidelines harmoniously and cooperatively, creating a team approach in their duties for the Band's future success

Acceptable Criminal Record Check with Vulnerable Sector Search

Valid Driver's License (Class 5) (Asset)

Classification/Pay Scale

$27.51

As per the Canadian Union of Public Employees' Local 2365 Collective Agreement

You can expect a supportive work environment, a total compensation package which includes a competitive wage, extended health and dental benefits and a pension plan

Submission Deadline

Preference will be given to Lax Kw'alaams Band Members or qualified applicants of Indigenous ancestry.

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📌 RECEPTIONIST (TERM FULL-TIME) | Lax Kw'alaams Band (Vancouver)
🏢 Lax Kw'alaams
📍 Vancouver