Customer Experience Manager (Box Office & Call Centre) (Toronto)

Customer Experience Manager (Box Office & Call Centre) (Toronto)

09 Aug
|
TORONTO INTERNATIONAL FILM FESTIVAL
|
Toronto

09 Aug

TORONTO INTERNATIONAL FILM FESTIVAL

Toronto

The Toronto International Film Festival (TIFF) is seeking an Assistant Manager, Customer Relations to lead a part time team across TIFF’s Box Office and Call Centre. You will manage daily operations, deliver exceptional service, and oversee training and staff development.

Shifts are mainly afternoons and evenings to align with screenings and client events. The on-site role emphasizes PCI compliance, accurate reporting, and end-to-end ticketing support for 3rd-party clients.

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📌 Customer Experience Manager (Box Office & Call Centre) (Toronto)
🏢 TORONTO INTERNATIONAL FILM FESTIVAL
📍 Toronto

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