The QA Compliance Coordinator organizes, coordinates, and assists in the activities required for the attainment of various quality compliance and certification initiatives for Factors Group locations.

Permanent Full-Time (40 hours)

Monday to Friday 8:00 am – 4:30 pm; Hybrid

$65,500 – $75,000

In this role, you will:

- Prepare and coordinate activities needed for the attainment and maintenance of key certifications such as Organic, Halal, Marine Stewardship Council (MSC), Fish Oil Standards (FOS), etc.
- Prepare, update, and maintain quality agreements with suppliers, customers, and relevant stakeholders
- Receive, evaluate, and coordinate investigations for product quality complaints and adverse reactions
- Issue and track corrective actions and preventive actions (CAPAs) with relevant departments to ensure proper closure
- Conduct trend analysis and present quarterly and annual reports as a part of management review
- Track and notify key licensing and certification updates to Quality management to ensure compliance with evolving regulations and guidelines
- Liaise external stakeholders and internal personnel related to Quality compliance initiatives
- Develop, maintain, follow standard operating procedures (SOPs), work procedures (WPs), and adhere to cGMP and Valuable Pharmacovigilance Practices (GVPs)

You have:

- Bachelor’s degree in a scientific discipline (Chemistry, Engineering, Biology, or Food Science)
- Experience in a similar role in food, natural health products (NHP),



and/or pharmaceutical industry (2+ years)
- Knowledge of current Good Manufacturing Practices (GMP)
- Competent with MS Office (Word, PowerPoint, Excel), including data collection, analysis, and reporting
- Knowledge of Canadian Food Inspection Agency (CFIA), Food and Drugs Act (FDA), Health Canada, European Union TRACES, and Australia’s (Therapeutic Goods Administration) TGA regulations (an asset)
- Experience with and responsibility for Organic accreditation, certification programs applicable to industry (an asset)
- Experience with performing or participating in vendor audits. Certified Quality Auditor / Supplier Quality Auditor certification (an asset)
- Experience with pharmacovigilance and complaint handling (an asset)
- Knowledge of product, raw materials specifications, and label compliance requirements (an asset)
- Valid BC driver's license and access to a reliable vehicle

You get:

- Great benefits (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program)
- Company provided RRSP
- Loyalty share program (based on service length)
- $200.00 safety boot voucher & company provided PPE
- $300.00 per year to spend on company products
- Employee discount pricing
- Free onsite parking
- Bus pass reimbursement
- Exclusive discounts with various vendors

Why us?

- We’re much bigger than you think, 30+ natural health brands loved across North America
- Proudly Canadian owned & operated

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📌 Quality Assurance (QA) Compliance Coordinator (Coquitlam)
🏢 Factors Group of Nutritional Companies
📍 Coquitlam