The Opportunity

Make the first impression count. As a Client Implementation Specialist , you are a current client's primary point of contact and strategic partner during their onboarding journey. You will guide them through HRIS setup, run their first payrolls, and ensure long-term satisfaction on our platform.

- Compensation: $75,000 – $82,500 CAD / year

- Work Arrangement: Hybrid (3 fixed days in office: Monday, Tuesday, and Thursday )

- Location: 4269 St Catherine West, Westmount, Canada

What You'll Do (The Core Focus)

- Own the Onboarding: Architect and execute implementation project plans for multiple concurrent client accounts.

- Build the Infrastructure: Complete client shell configurations and create custom dashboards within our Prism HRIS.

- Consult & Problem-Solve: Analyze a client's payroll, HR, and benefit needs to recommend and implement tailored software solutions.





- Bridge the Gap: Run initial client payrolls, provide software training, and act as the core liaison between sales, internal stakeholders, and the client.

- Track Milestones: Maintain real-time accurate data within our CRM (Client Space) to guarantee a seamless transition to the regular service model.

What You Bring

- Industry Knowledge: 3+ years of related experience specifically within the HR/Payroll Outsourcing or PEO industry.

- Systems Expertise: Hands-on proficiency with HRIS platforms, CRMs, and core payroll/tax subject matter.

- Project Management: Strong analytical and time-management skills to lead clients through complex technical timelines.

#J-18808-Ljbffr

📌 Client Implementation Specialist (Westmount)
🏢 Roman Health Pharmacy
📍 Westmount