Elevate your career as a Customer Solutions Director with Ericsson Canada. Focus on customer-centric solutions, lead product positioning, and drive business success across Market Area Americas.

Ericsson Canada Inc. seeks a highly motivated Customer Solutions Director for Business & Operations Systems (BOS) products. In this senior-level role, youll engage directly with clients to support and close complex deals. Your day-to-day will encompass solution design, RFP responses, and delivering compelling software demonstrations to showcase our BOS capabilities.

Key Responsibilities:
• Partner with teams to identify and qualify BOS product opportunities
• Manage technical aspects of complex BOS product deals




• Prepare and deliver product demonstrations and proof-of-concepts
• Own responses to product-focused RFPs/RFIs
• Influence product evolution through structured customer feedback

Requirements:
• Bachelor’s or Master’s degree in related field
• 8+ years in telecom software industry
• Proven experience in presales or solution consulting
• Solid understanding of telecom and IT systems
• Excellent communication and storytelling skills

Utilize your expertise to drive innovation and customer success with Ericssons BOS products.
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📌 Customer Solutions Director at Ericsson (Toronto)
🏢 Ericsson
📍 Toronto