Elevate service operations with Cummins Inc. as a Service Supervisor in Kamloops, BC. Oversee technicians, enhance customer satisfaction, and drive operational success.
In this on-site role, you will supervise Service Technicians and Team Leaders in our Operation Unit. Your leadership plays a crucial part in effective work scheduling, productivity monitoring, and continuous improvement initiatives. You will also ensure that customer needs are met through explicit communication and support for technicians.
Key Responsibilities:
• Supervise and coordinate service technicians effectively
• Communicate repair plans to technicians and customers
• Monitor productivity and quality of repairs
• Provide first-level assistance to technicians
• Manage logistics for safety and efficiency
Requirements:
• College degree or equivalent experience
• Intermediate relevant work experience in a technical field
• Previous leadership experience preferred
• Strong communication and problem-solving skills
• Proficient in service management tools and Microsoft Office
Harness your skills in supervision and customer engagement to boost operational excellence at Cummins Inc.
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📌 Service Supervisor in Kamloops, BC
🏢 Cummins
📍 Kamloops