Elevate your career as a Technical Operations Engineer with Qsight, part of Guidepoint, in a hybrid role based in Toronto. This position focuses on SaaS operations, client support, and automation to improve system reliability.Qsight is looking for a motivated engineer to enhance our operations team. You will be responsible for platform administration, troubleshooting, and automating processes with programming tools such as Python. Collaborate with Customer Success, Product, and Engineering to proactively improve our tech infrastructure, ensuring outstanding client service.Key Responsibilities:Oversee operations for critical SaaS platforms like Tableau and FreshdeskAutomate manual tasks using Python and PowerAutomateCreate custom reports and dashboards using SQLActively monitor system health through tools like DatadogDocument procedures and create runbooks for internal useRequirements:Bachelor's degree in computer science or equivalent4+ years operational experience with SaaS toolsProficiency in Python and SQL for automationStrong document creation skills for runbooksInterest in site reliability engineering or systems programmingLeverage your technical skills and engage in impactful operational work at Qsight.#J-18808-Ljbffr

📌 Hybrid Technical Operations Engineer At Qsight (Toronto)
🏢 Guidepoint
📍 Toronto