Elevate user experiences as a Desktop Support Technician at Olathe Medical Pavilion A. Provide critical installation, configuration, and troubleshooting support for desktop systems and peripherals in a full time role.
This Desktop Support Tech I position is designed for individuals passionate about technology and customer service. You will assist users directly through various support channels, including in office and remote assistance. Essential skills include effective problem-solving with technical equipment and a commitment to maintaining high service standards.
Key Responsibilities:
• Assist users with installation and configuration of desktop systems
• Provide telephone, email, and chat support professionally
• Collaborate with vendors to resolve technical issues




• Document issues thoroughly in the Hospital Service Desk system
• Participate in technical projects and service level compliance
Requirements:
• Associate Degree in Technology or 1 year relevant experience
• High School Graduate or GED
• Familiarity with Windows and Apple operating systems
• Experience in customer service or tech support
• Willingness to maintain a collaborative work environment
Bring your desktop support expertise and customer service skills to enhance technology use at Olathe Medical Pavilion A.
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📌 Desktop Support Technician at Olathe Medical Pavilion A
🏢 Socket.dev
📍 Pavilion