Elevate your technical service expertise with Hayward Holdings Inc. as a Field Service Manager. This role focuses on training and supporting our service network while enhancing customer experiences.
Hayward, the world's largest manufacturer of residential swimming pool equipment, is seeking a Field Service Manager to manage and support Authorized Service Centers. Key responsibilities include onboarding current partners, delivering technical training, and resolving service issues. You will play a vital role in ensuring service excellence across all product lines and actively participating in trade shows and training events.
Key Responsibilities:
• Manage and train Authorized Service Centers and partners
• Onboard new service centers to expand the network




• Provide technical support and troubleshooting in the field
• Develop and deliver technical training sessions
• Maintain accurate records in the service database
Requirements:
• 5+ years in technical service or field support
• Degree in business, marketing, engineering, or related field
• Strong troubleshooting and communication skills
• Proficiency in Microsoft Office and service tracking systems
• Customer-focused mindset with excellent relationship skills
Embrace a leadership role with Hayward, driving service excellence and training initiatives in the pool equipment industry.
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📌 Field Service Manager at Hayward (Oakville)
🏢 Hayward Holdings
📍 Oakville