accommodation services manager (Niagara Falls)

accommodation services manager (Niagara Falls)

09 Aug
|
The Glengate Hotel u0026 Suites
|
Niagara Falls

09 Aug

The Glengate Hotel u0026 Suites

Niagara Falls

Overview Languages

English

Education

- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience 1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks

- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Address customers' complaints or concerns
- Develop and implement business plans
- Establish work schedules

Experience and specialization

Computer and technology knowledge

- MS Word
- MS Excel
- MS Office
- MS Outlook
- MS Windows

Additional information Work conditions and physical capabilities
- Rapid-paced environment
- Work under pressure
- Attention to detail
- Combination of sitting, standing, walking

Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Team player

📌 accommodation services manager (Niagara Falls)
🏢 The Glengate Hotel u0026 Suites
📍 Niagara Falls

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