Key Responsibilities and Accountabilities

- Speak with Pinterest customers by phone or video, helping them articulate advertising and branding goals; schedule meetings with advertising consultants.
- Email Pinterest customers who cannot be reached by phone, assist with goals and arrange meetings with advertising consultants.
- Manage time and prioritize work using Salesforce, keeping information up to date and creating sales opportunities for Partner Management colleagues.
- Collaborate with program lead/manager to identify process improvements for lead handling, customer experience, and increase number of meetings booked.
- Manage the customer journey from initial contact through booking appointments with Partner Managers.
- Execute outbound sales motions to generate incremental net current revenue for the client, building strong relationships with advertisers derived from outbound lead data.
- Proactively identify key business contacts in potential Advertising Partner organizations, initiate the sales process, and outreach using creative seasonal strategies via email, phone, or social messaging.
- Create sales opportunities in Salesforce and work with program lead to improve lead quantity, quality, and conversion speed.
- Deliver agreed KPIs and act as a senior point of contact, providing escalations and support for recent joiners in the team.
- Develop career profile and skillset,



preparing for potential transition to Partner or Account Manager roles.

Qualifications

- At least 2 years of target‑driven, customer‑facing experience.
- Proven analytical approach to solve business problems.
- Demonstrated ability to train and educate advertisers on campaign creation and optimization.
- Strong skills in overcoming customer objections by crafting compelling marketing plans using Pinterest’s platform.
- Proficiency with Microsoft Office, G‑suite, and presentation tools.
- Experience using Salesforce or other CRM systems.
- Track record of achieving quarterly goals in a KPI‑driven environment.

Benefits & Perks

- Competitive salary with incentive programs.
- Paid training and nesting period (5weeks) plus ticketing period (4weeks) and 2weeks of annual leave.
- Medical and dental benefits, employee family assistance programs, and rewards & recognition programs.
- Established career path with self‑assessments, virtual training, and guided curriculum for vertical and horizontal growth.

Schedule

Fixed schedule Monday to Friday, 9hr shift from9AM to6PM (EST). Scheduled on‑site training: 3–4 weeks, 9AM‑6PM EST.

Equal Opportunity Statement

Teleperformance is an Equal Opportunity Employer. We welcome and encourage applications from people with disabilities and are committed to accommodating them throughout the selection process.

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📌 Sales Development Representative (Toronto)
🏢 TP Canada
📍 Toronto