Under the direction of the Coordinator, Frontline Advising, the Assistant to the Associate Dean, Academic Advising provides senior-level administrative and operational support to the Associate Dean, Academic Advising. The position supports advising and academic decision-making processes related to the Associate Dean’s portfolio, liaises with students, faculty, and staff across the university, and ensures the accurate and timely administration of student records, documentation, and approvals. The role also contributes to frontline advising operations during peak service periods and participates as a collaborative member of the Academic Advising Centre team.

Occasional evening or weekend work may be required due to the nature of the portfolio.

Experience This position requires a level of education, training, and experience equivalent to a minimum of three (3) years of recent experience in a comparable administrative role, preferably within a post-secondary or institutional environment. An equivalent combination of education, training, and experience may be considered.

Knowledge, Skills, And Abilities

- Demonstrated commitment to valuing diversity and contributing to an inclusive and respectful working and learning environment.
- Strong organizational, time management, and administrative skills,



with attention to detail and accuracy.
- Ability to exercise judgment, problem-solve, and make decisions within established guidelines and delegated authority.
- Ability to interpret and apply policies, procedures, and academic regulations.
- Effective communication skills, with the ability to tailor communication for diverse audiences.
- Experience handling confidential and sensitive information with discretion.
- Ability to manage competing priorities, work under pressure, and adapt to frequent interruptions.
- Robust interpersonal skills and a student-centred approach, including the ability to remain calm and professional in emotionally sensitive situations.
- Proficiency with office and enterprise software applications (e.g., Microsoft Office, databases, document management systems).

Specialized Knowledge / Education

- Secondary school graduation or equivalent.
- Some post-secondary coursework in office administration, business administration, or a related field, is an asset.
- Experience with student information systems and academic advising or registrar-related processes is an asset, as is familiarity with academic regulations and calendar requirements.

📌 Assistant to the Associate Dean (Victoria)
🏢 University of Victoria
📍 Victoria