Elevate the user experience at a leading Montreal firm as a Bilingual IT Support Expert. This on-site role demands strong troubleshooting skills in both French and English while assisting clients directly. This position is a 6-month contract, ideal for those with hands-on technical support experience.

Your role will encompass responding to both support tickets and in-person requests while managing issues efficiently. It’s an excellent prospect to enhance your desktop support expertise across various systems and business applications. Key Responsibilities:

- Provide professional technical support in French and English
- Troubleshoot Windows desktops, Microsoft 365 applications, and peripherals




- Respond to support tickets and manage in-person requests
- Resolve Outlook and Exchange issues including permissions
- Maintain asset inventories and collaboration with teams Requirements:
- 2+ years of deskside or desktop support experience
- Fluency in French and English required for communication
- Hands-on experience in an Active Directory environment
- Strong skills in Microsoft 365 and Office troubleshooting
- Familiarity with ServiceNow preferred Help users resolve technical issues efficiently while expanding your IT support skills.

📌 Bilingual IT Support Expert Montreal
🏢 Altis Technology
📍 Montreal