- Analyze and define user needs and translate them into requirements/epics/user stories/data mapping documents.
- Analyze and document how systems, processes, procedures, and clients will be impacted by future development with a focus on the links between processes and systems throughout the organization.
- Create and/or provide comments into internal and external communications and user documentation.
- Collaborate, review and provide comments on business and technical documentation.
- Support business on the roll-out of what has been developed with a focus on end-to-end validation.

Requirements - Demonstrate knowledge of business and/or technology platforms or ability to learn about technology and digital products.

- Experience working with client facing technologies/digital engagement platforms.
- Curiosity and adoption of emerging technologies - Knowledge of Design Thinking principles.
- Strong understanding of privacy, compliance, control, and security requirements.
- Skilled in test execution and understanding the outcomes.
- Ability to work and demonstrate cooperation in a matrixed team environment.
- Experience with data & integration modelling.
- Excellent multitasking, prioritization, and time management skills.
- Comfortable working in ambiguous environments.
- Works as a valued member of a strong, collaborative Agile team, partnering closely with Product Owners, developers, QA, architects, and business stakeholders to deliver high-quality solutions.




- Experience with Equisoft solutions, insurance illustration systems, or financial planning/illustration platforms is considered a strong asset.
- Familiarity with life insurance product configuration, illustration engines, and policy administration systems is an asset.
- Strong background analyzing system data flows, procedural programming, and SQL for database querying and optimization.

Core Competencies

Demonstrates expertise in analyzing user needs and translating them into requirements, with a solid focus on data mapping and system integration. Proficient in collaborating within Agile teams and ensuring compliance with privacy and security standards. Highest-signal resume keywords - Data & Integration Modelling - SQL Database Querying - Design Thinking Principles - Client Facing Technologies - Agile Team Collaboration ATS Optimization Keywords Hard Skills - Data Mapping - Test Execution - System Data Flow Analysis - Procedural Programming - Privacy Compliance - Emerging Technologies Adoption - Multitasking - Time Management - Digital Engagement Platforms - Equisoft Solutions Soft Skills - Curiosity - Cooperation - Adaptability - Communication - Prioritization Industry Keywords - Life Insurance Product Configuration - Agile Methodology - User Documentation - Business Documentation - End-to-End Validation Tools & Technologies - Insurance Illustration Systems - Financial Planning Platforms - Policy Administration Systems

📌 Business and Systems Consultant (Ottawa)
🏢 Jobtailor
📍 Ottawa