Job Overview

Each day your duties will be different. We are seeking a detail-oriented and organized Operations Assistant, (appliance industry experience preferred) to support our administrative and general labour operational functions.

This role is essential in ensuring smooth office, shop, and delivery operations, providing excellent customer service, and maintaining shop and grounds cleanliness. The ideal candidate will have strong computer skills, experience with office management, and the ability to handle multiple tasks efficiently.

Duties

- Answering multi-line phone systems with professional phone etiquette
- Help completing appliance deliveries
- Help dismantling appliances
- Helping clean appliances
- Help posting parts on eBay and our website
- Posting appliances on our website
- Grounds care (cutting grass)
- Selling parts over the phone
- Perform data entry and maintain accurate records using Microsoft Office and Google Workspace
- Assist with filing, document proofreading, and organizing administrative files
- Provide customer support via phone and email, addressing inquiries promptly and professionally
- Schedule appointments and coordinate meetings to ensure effective workflow




- Support office team with clerical tasks such as typing reports, organizing documents, and maintaining office supplies

Experience

- Previous clerical or administrative experience preferred.
- Familiarity with Microsoft Office Suite (Word, Excel, Outlook), FB Marketplace, BigCommerce, and data entry skills required.
- E-commerce experience preferred.
- Experience with front desk operations and multi-line phone systems is highly desirable.
- Strong organizational skills with attention to detail in proofreading and filing tasks.
- Excellent customer service skills with professional phone etiquette and support experience preferred.
- Ability to handle multiple priorities efficiently while maintaining a professional demeanor

Pay: $20.00-$24.00 per hour

Benefits

- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care

Experience:
- Appliance Cleaning: 1 year (preferred)
- Appliance Delivery: 1 year (preferred)
- Appliance Sales: 1 year (preferred)
- E-commerce: 1 year (preferred)
- Social Media Management: 1 year (preferred)
- Hand and Power Tools: 1 year (preferred)

Work Location: In person

📌 Business Operations Assistant (London)
🏢 Undervalue Appliances
📍 London