Recruitment Details

Central Control Operator 1

Department: Assets and Project Management Department

Designated Work Location: 510 Main Street - On Site

Position Type: Permanent, Full-time

Hours of Work: Various

Salary: $2,060.32 - $2,103.99 bi-weekly, as per the Building Servicer 1 Classification within the C.U.P.E Collective Agreement.

Employee Group: C.U.P.E.

Posting No.: 127034

Closing Date: Open Until Filled

Providing a wide range of services to over half of all Manitobans, The City of Winnipeg is one of the largest employers in Manitoba.

We provide a comprehensive range of benefits and career opportunities to our employees. These include competitive salaries, employer-paid benefits, dental and vision care, pension plans, and maternity/parental leave programs. Additionally, we offer education, training, and staff development opportunities to ensure that our employees are equipped with the necessary skills to advance in their careers.

Our Advantages web page provides detailed information about the benefits we offer, and we encourage you to visit it for further information at City of Winnipeg Benefits . We take pride in fostering a diverse , safe, and healthy workplace where our employees can thrive and achieve their full potential.

The City is committed to attracting and retaining a diverse, skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity groups that have been and continue to be underrepresented at the City; Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2SLGBTQQIA+ Peoples and Newcomers are encouraged to self-declare.

Requests for Reasonable Accommodation will be accepted during the hiring process.

Preference to internal applicants may be applied.

Job Profile

The Central Control Operator 1 works a rotating shift that assists in providing operational services, systems monitoring, response/dispatch services and front-line maintenance services on a 24 hours per day, seven days per week, 365 days per year basis to a wide range of City facilities and programs. The position is based out of the Central Control office located at 510 Main Street and is responsible for assisting with the operation and monitoring of several software applications used to monitor and control building systems (HVAC, plumbing, etc.), life safety systems (fire alarms, security alarms, carbon monoxide alarms, ammoinia leak alarms and CCTV)



and access control (card access and building security). The location also acts as the call centre and work management for the tradespersons/service personnel employed or hired by the Division to support the various facilities, programs and equipment used in the delivery of services to citizens, elected officials and staff. Central Control is responsible for providing operational support to 600 facilities/assets including, but not limited to WPS, WFPS, Community Services, Transit, Fleet and City Hall.

As The Central Control Operator 1 You Will

- Assist in monitoring, assessing and responding appropriately to various alarms and warnings received from the systems reporting to Central Control (Metasys, Manitou, PEGASYS).
- Assist in monitoring access control, security and CCTV systems.
- Assist in receiving calls from staff or program providers regarding service requests and critical systems or safety related situations.
- Assist in perform tests to various building systems as required by procedures, policies or Provincial regulations, as directed.
- Perform various operational assignments as directed.

Your Education And Qualifications Include

- Grade 12 or equivalent.
- Possess and maintain a valid Province of Manitoba 5th Class Power Engineer’s Certificate. A valid Province of Manitoba 4th Class Power Engineer’s Certificate would be an asset.
- 24 months demonstrated experience working in facility operations or maintenance.
- Knowledge in the use of the software platforms used by the Division (METASYS, PEGASYS, Manitou and MAXIMO).
- Proficiency in Microsoft Office including Word, Outlook and Excel.
- Verbal communication skills with the ability to effectively communicate with staff, building users, elected officials and the public.
- Written communication skills with the ability to produce clear and concise documents and reports.
- Ability to organize tasks and meet deadlines.
- Ability to work independently and with minimal supervision
- Must be capable of following both oral and written instructions.
- Knowledge in maintenance procedures of building HVAC,



electrical and plumbing systems and their components.
- Knowledge in operational procedures of building HVAC, electrical and plumbing systems and parameters required for seasonal operations.
- Knowledge of City facilities/assets including facility uses and programming
- Abilitiy to use both hand and power equipment used within this classification.
- Knowledge of and the ability to observe safety rules and regulations.
- Ability and willingness to learn additional skills necessary for this classification
- Must have, or be able to acquire in a reasonable period of time, a thorough knowledge of the Safe Work Plans that are applicable to this classification.
- IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://www.canalliance.org/en/ at application.

Conditions Of Employment

- The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
- A Winnipeg Police Service Level 2 Security Clearance satisfactory to the employer will be required from successful applicant.
- Must possess and maintain a valid Province of Manitoba 5th Class Power Engineer’s Certificate. 4th Class Power Engineer’s Certificate would be an asset.
- Must possess and maintain a valid Class 5 Manitoba Driver’s License. The successful applicant will be required to provide a driver’s notice in force document upon request.
- Must be able to work various hours as Central Control operates on a 24 hours per day, 7 days per week basis. The successful applicant must be able to work various shifts during the week and weekends including, days, evenings and overnight.
- Must be physically capable of performing all of the duties of the position, in all weather conditions. This includes, but may not be limited to climbing ladders and scaffolds, working at heights and working in confined spaces.

Position Reports To: Supervisor of Building Operation Services

- An eligibility list may be established to fill current and future permanent and temporary positions and will remain in effect for 12 months.

Only candidates selected for interviews will be contacted.

📌 Central Control Operator 1 (Winnipeg)
🏢 City of Winnipeg
📍 Winnipeg