Job Title: Business Analyst

Job ID: 89513

Location: Victoria, British Columbia

Overview

We are seeking two experienced Senior Business Analysts to support a high-profile digital service transformation initiative focused on improving citizen-facing government services. In this role, you will lead discovery and analysis activities, engage stakeholders, design future-state processes, and help translate business needs into actionable delivery artifacts. You will work in a blended workplace that combines structured analysis with agile and iterative delivery practices.

What you will be doing

- Lead business analysis activities across complex service transformation work
- Analyze current-state processes, policies, systems, data flows, and client interactions
- Facilitate workshops, interviews, and stakeholder engagement sessions
- Document business requirements, process models, and supporting materials
- Develop future-state business processes and service models
- Support options analysis, recommendations, and decision-support materials
- Identify risks, impacts, and dependencies
- Translate business needs into user stories and acceptance criteria
- Support backlog development, refinement, and prioritization
- Collaborate closely with product owners,



business owners, and delivery teams
- Support sprint/iteration planning and validation activities

What you must have

- Minimum 7 years of business analysis experience within the last 10 years
- Proven experience leading stakeholder engagement and requirements gathering
- Strong experience documenting current-state and future-state processes
- Experience preparing business requirements, options analysis, and recommendations
- Hands-on agile business analysis experience (user stories, acceptance criteria, backlog management)
- Experience working with product owners and digital delivery teams
- Comfortable operating in hybrid or iterative delivery environments
- Excellent facilitation, communication, and documentation skills

Nice to have

- Experience with life-event or citizen-facing service transformation
- Experience in public sector or government digital initiatives
- Experience with human-centred design or service design methods
- Experience supporting digital service modernization
- Previous experience working with provincial government ministries

Salary/Rate Range :$80.00 -$100.00/hr

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📌 Business Analyst (Victoria)
🏢 TEEMA
📍 Victoria