Contribute to Alberta's Child Care Programs as a Processing Centre Advisor. This hybrid role involves assessing applications and providing crucial support for the Child Care Subsidy Program. The Government of Alberta seeks Child Care Assessors/Representatives for a contract position in Edmonton or Calgary.

Your main responsibilities include determining eligibility, providing customer support, and resolving complex issues in a confidential manner. You'll maintain compliance with government policies while ensuring clients receive accurate information and assistance. Key Responsibilities:

- Review and process child care subsidy applications and renewals
- Assess client eligibility by examining financial documentation
- Respond to client inquiries through various communication channels
- Guide families and providers on program requirements
- Resolve application and payment-related issues efficiently Requirements:
- High School Diploma or GED
- 3+ years in customer service or retail
- 2+ years researching documentation
- Robust analytical and communication skills
- Ability to interpret policies and maintain confidentiality Support Alberta's families while enhancing your expertise in a critical administrative role.

📌 Child Care Processing Centre Advisor (Edmonton)
🏢 SereneAid
📍 Edmonton