Location: Truro, Nova Scotia

Position Overview

We are seeking a professional and customer-focused Clerk 1/Receptionist to support daily front-office operations in a busy client-facing workplace. This role serves as one of the first points of contact for clients, staff, and visitors, requiring excellent communication, organizational, and administrative skills.

The successful candidate will perform a variety of standardized clerical and reception duties with a strong emphasis on accuracy, professionalism, and customer service under direct supervision.

Requirements

Key Responsibilities

- Greet clients, visitors, and staff in a professional and courteous manner

- Answer and direct incoming phone calls and walk-in inquiries

- Operate a multi-line switchboard/telephone system

- Provide front-desk reception and administrative support

- Prepare, type, and file correspondence and office documents

- Maintain organized filing systems and records

- Assist with application processing and related documentation





- Order office supplies and maintain inventory for office equipment

- Distribute and deliver inter-office mail

- Support general clerical and administrative tasks as required

Qualifications & Requirements

- Grade XI education plus related clerical/reception experience, or an equivalent combination of training and experience

- Strong customer service and interpersonal skills

- Excellent verbal and written communication abilities

- Proficiency in Microsoft Office applications and general office equipment

- Ability to multitask and work efficiently in a fast-paced environment

- Strong attention to detail and organizational skills

- Professional demeanor and ability to maintain confidentiality

- Client-facing office environment

- Team-oriented and collaborative workplace

- Opportunity to support public service operations and community engagement

📌 Clerk 1/Receptionist (Truro)
🏢 SereneAid
📍 Truro