If you are a clinic manager who likes innovation, tech, human connection and self-improvement , this opportunity might be well suited for you.

We are looking for an experienced family medicine clinic manage r, with knowledge of FHG, FHO and/or Fee-for-Service (FFS) model s, to help one of our clients set up and manage their first creative family medicine clinic in downtown Toront o

.

The role can be performe d primarily remote ly, but it would be useful for the person to be based i n Toronto or the G TA, as occasional visits to the clinic will be required, particularly during the setup and launch stage

**s.

ABOUT THE OPPORTUN**

ITYThis is not simply a traditional clinic manager positi on.We are looking for someone who understands how a successful Ontario family medicine clinic works, but who is also interested in building a better way of operating o ne.

You will work closely with the clinic's management and operations teams to h elp establish the clinic from the groun d up, implement efficient processes and technology, support physicians and administrative staff, and create an environment that provides an excellent experience for b oth patients and healthcare professio n

**als.

YOUR RESPONSIBIL**

ITIESDuring the clinic setup and launch phase, you will help

- with:Setting up the administrative and operational structure of the c
- linicAdvising on adoption of best structure: FHG, FHO o
- r FFSSupporting physician onboa
- rdingSetting up EMR workflows and administrative proc
- essesEstablishing appointment scheduling, patient registration, recalls and referral proc
- essesHelping recruit, onboard and manage Medical Office Assistants (




- MOAs)Developing policies, procedures, checklists and operating stan
- dardsCoordinating with physicians, management, pharmacies, laboratories and other healthcare partners where approp
- riateSupporting billing processes and ensuring administrative workflows facilitate accurate OHIP bi
- llingHelping establish systems for incoming faxes, results, referrals, forms and other clinical administr
- ationSupporting the launch and initial growth of the c

linic Once operational, you will help oversee the cli nic's day-to-day mana gement, incl

- uding:Managing and supporting MOAs and administrative
- staffMonitoring clinic workflows and identifying opportunities for impro
- vementSupporting physicians with operational and administrative
- issuesEnsuring patient enquiries and administrative tasks are handled effic
- ientlyMonitoring appointment availability, physician schedules and clinic ca
- pacitySupporting patient acquisition, rostering and retention initi
- ativesCoordinating physician onboarding and depa
- rturesMonitoring operational KPIs and producing simple management r
- eportsWorking with the operations team to improve efficiency and reduce unnecessary administrative work for phys
- iciansHelping maintain a positive, professional and human-centred clinic c

**ulture

WHO WE ARE LOOK**

- ING FORPrevious experience managing an Ontario family medicine
- clinicStrong understand ing of FHG, FHO and/or FFS practice
- modelsUnderstanding of OHIP billing and common family medicine administrative wo
- rkflowsExperience establishing or improving clinic pr

ocessesExpe rience setting up a new clinic would be particularly va luable.

📌 Clinic Manager (Toronto)
🏢 CloserMed
📍 Toronto