Become a vital part of Shoppers Drug Mart as a Bilingual Patient Care Specialist in Mississauga, Ontario. Provide exceptional patient support while contributing to health and wellness across Canada.In this full-time role, you will be the primary contact for patients enrolled in the Patient Support Program. Your expertise in bilingual communication will facilitate smooth interaction and enhance patient experiences. With a focus on empathy and action, you'll collaborate with healthcare professionals and manage patient information effectively.Key Responsibilities:- Serve as the single contact for patients and physicians- Conduct welcome calls and gather essential patient information- Inform patients about program offerings and support- Advocate for patient funding options and maintain documentation- Coordinate program services for timely access to therapyRequirements:- Bilingual in French and English essential- 2-3 years in healthcare or pharmaceutical roles- Experience in Customer Service or Call Centre preferred- Robust computer skills using MS Office- Demonstrated ability to work in fast-paced settingsUtilize your bilingual skills to empower patients and enhance their healthcare journey at Shoppers Drug Mart.#J-18808-Ljbffr

📌 Bilingual Patient Care Specialist Ontario - $52,000 - $71,500 A Year (Winnipeg)
🏢 Shared Health
📍 Winnipeg