Summary: XTL Transport Inc., a well-established company in the Transportation, Logistics and Warehousing-Distribution field, is looking for a Customer Account Coordinator to join our team. The ideal candidate is a safety, quality and team player. If you are looking for a reliable job with a vital company, if you meet the employment criteria, XTL Transport Inc. is the place for you!

Responsibilities:

1. Main tasks

- Data entry for transaction creation (receiving/shipping).
- Create and modify customer account data
- Maintain a positive relationship with customers
- Update customer profiles and track accounts.
- Run reports as required

1. Communication & support

- Communicate customer requests to operations.
- Follow up with customers on a regular basis
- Follow-up with the operations department to ensure that all relevant documents are accurate (products received and products shipped)

1. Validation and follow-up

- Validate that all transactions are correct and complete
- Verify that transactions and services are correctly entered into the system and invoiced

4. Skills & Abilities
- Knowledge and mastery of WMS systems (AS400 an asset)
- Good communication and explanation skills
- CTPAT sensitive position - subject to a criminal record search




- Experience in a distribution center environment (asset)
- Experience in a similar position
- Bilingual (oral and written)
- Excellent customer service skills

1. Resolution of problems and initiative

- Sense of initiative and autonomy
- Ability to communicate with various stakeholders
- Ability to determine the management of priorities
- Ability to work under pressure and handle several files simultaneously
- Ability to be flexible to adapt to changing work priorities

1. Work Environment

- Be sensitive to the importance of Occupational Health and Safety.
- Have a positive and determined attitude.
- Team oriented

Shift Available: Mon - Fri: 8am - 5pm You’ll find your place at XTL! To learn more about our job opportunities, visit our website: www.xtl.com/en

XTL is an equal opportunity employer and embraces workplace diversity. All applications are considered equally regardless of whether they are submitted by a woman, a man, a member of a visible minority, an Indigenous person, or a person with a disability. Masculine terms are used solely for simplification.

We encourage all interested individuals to apply, but only those selected for an interview will be contacted.

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📌 Customer Account Coordinator (Etobicoke)
🏢 XTL TRANSPORT
📍 Etobicoke