Enhance your career in customer service with Marcone Appliance Parts as a Customer Care Specialist. This role focuses on building customer relationships and addressing inquiries efficiently. Marcone, a trusted distributor of appliance parts, seeks a dedicated Customer Care Specialist.

This role requires two years of call center experience, robust problem-solving skills, and proficiency in MS Office applications. You’ll be the voice of the customer while processing orders, resolving issues, and promoting products effectively. Key Responsibilities:

- Process customer inquiries for pricing and product availability
- Assist customers with order issues and promote up-selling
- Follow up on inquiries and document call logs thoroughly




- Maintain proficiency in company systems and data management
- Identify and communicate trends in customer calls to management Requirements:
- High School Diploma or GED equivalent
- 2 years call center experience in a relevant field
- Strong knowledge of MS Office applications
- Minimum keyboarding skills of 40 words per minute
- Ability to solve problems and assist customers effectively Become a valued member of Marcone's team, enhancing customer satisfaction while utilizing your communication and problem-solving skills.

📌 Customer Care Specialist at Marcone (Vaughan)
🏢 mSupply
📍 Vaughan