Become the first point of contact for customers at Champagne Glass & Door as a skilled Customer Service Representative. Engage warmly with inquiries over calls, texts, and in-person visits while managing invoicing data accurately.

Champagne

Glass & Door is on the lookout for a dedicated Customer Service Representative for AP/AR tasks. This role is perfect for someone with at least one year of customer service experience, eager to interact with diverse inquiries and transform them into booked estimates. Your strong communication skills will help develop connections, ensuring customers feel valued and heard. Key Responsibilities:

- Respond to calls, texts, and emails with a warm demeanor
- Follow up on leads from various sources until converted to estimates




- Greet showroom visitors and handle service requests promptly
- Manage data entry for supplier invoices in Dext
- Track and follow up on overdue customer invoices Requirements:
- 1+ years in customer service or call center roles
- Friendly and confident communication over the phone
- Familiarity with data entry and software like Jobber
- Reliable and punctual with in-office presence
- Solid willingness to ask questions for clarity Bring your customer-focused attitude and organizational skills to ensure a seamless experience for clients at Champagne Glass & Door.

📌 Customer Service Representative at Champagne Glass & Door (Waterloo)
🏢 Champagne Glass u0026 Door
📍 Waterloo