Become a Customer Success Specialist at ResQ, where you’ll enhance client relationships and streamline onboarding for trades customers. This role focuses on guiding users through website launches and AI agent setups. As a Customer Success Specialist, you will play a critical role in enabling trades businesses to optimize service operations and profitability.

With 3-5 years of relevant experience, you will leverage your tech-savviness and problem-solving skills to ensure customer satisfaction and success. Engage customers in product training and foster solid relationships to drive business growth. Key Responsibilities:

- Build and maintain strong relationships with trades customers
- Guide customers through onboarding and website launches




- Train clients on product features and best practices
- Lead pilot program executions and gather insights
- Analyze customer engagement and feedback for improvement Requirements:
- 3-5 years in a customer-facing role
- Experience with CRM or customer success software
- Excellent communication and organizational skills
- Data-driven with the ability to handle priorities
- Proactive approach to enhancing customer experiences Contribute to the mission of empowering local service businesses at ResQ.

📌 Customer Success Specialist at ResQ (Toronto)
🏢 Get ResQ
📍 Toronto